My machine is displaying a "Fault Scale Data" or "Place Cup" error message.

"Fault Scale Data" error

If your machine is displaying a "Fault Scale Data" error message, we recommend recalibrating your scale to get the most accurate measurements, especially after using the machine for a long time or moving it around.

1. Ensure your firmware is updated.
   See how to Update your Firmware.
2. Go to Machine Settings.
3. Select Calibration.
4. Select Scale Zero.
5. Wait for the success message for all to complete the process.

"Place Cup" error

If your machine is displaying a "Place Cup" error message, we recommend ensuring that your cup is placed firmly on the scale without removal or interference during brewing, and the machine is placed on a firm flat surface. If problem persists, perform the 5 steps as outlined above to recalibrate your scale.