Returns or exchange of goods will be facilitated within 60 days (Singapore) from goods receipt under the following conditions:
(1) The product is not in working condition before purchase date, or (2) there is a discrepancy between ordering and delivery, and on the conditions that (i) such product is still in its original package, and (ii) is accompanied by the relevant original invoice issued within the same country.
Note: For our customers residing in the UK, you may reach out to our Customer Care team within 14 days from delivery.
Should you require more assistance, please reach out to our Customer Care team by submitting a ticket request here or learn more about our Return Policy here.
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